Wall of Quotes

A collection of my favorite quotes, sourced from my Twitter account, Instapaper and Kindle highlights, and things I’ve saved from various sources in my Notes app.   RSS

Thirty-four isn’t old for anyone. It’s just not young for a baseball player.

Consistency is the hobgoblin of little minds.

This world is intricately stitched together, boys. Every thread we pull, we know not how it affects the design of things. We’re but children on this earth, pulling bolts out of the Ferris wheel, thinking ourselves to be gods.

What is good? Is my version of good the same as yours?

Each client we work with, each platform we support – they aren’t isolated transactions. They’re votes cast in an ongoing election about what kind of world we’re building.

The best productivity hack in the world is simply liking your job.

People who make things tend to move on when there’s nothing left to make.

Every tool changes the shape of the hand that uses it.

Maybe being the butt of a joke is better than not being included in the joke at all.

The phone eats time; it makes us live the way people do inside a casino, dropping a blackout curtain over the windows to block out the world, except the blackout curtain is a screen, showing too much of the world, too quickly.

Shoot the arrow, then paint the target around it.

Charli: “Oh, my back is sore!”
Ashley: “Your lower back?”
Charli: “From here to my butt.”
Ashley: “That sounds like a memoir — ‘From Here to My Butt’”

Drama usually means profound misunderstanding.

Beef jerky is so boy dad and turkey jerky is so girl dad.

There are times when I wish I believed in hell — other than the hells we make for one another, I mean.

When was the last time you truly, deeply, unabashedly connected with something and you didn’t say a single word about it?

Lots of “Why did they do that dumb thing?” comes down to “We didn’t know”. Conversely, a lot of “Wow, they were brilliant!” also is not real planning: it just happened to turn out well.

Ratatouille walked so The Bear could run.

Name plus purpose equals focus.

Pessimism and optimism share a trait: both are self-fulfilling.

You fall asleep for short periods and then for longer periods and then forever.

First we only want to be seen, but once we’re seen, that’s not enough anymore. After that, we want to be remembered.

The interdisciplinarian is essentially an exile. Someone who respects no borders enjoys no citizenship.

In a world where it’s easy to feel like you're losing your grip, it’s a good reminder: your grip is fine. You’re just being handed a lot of slippery things.

This is not a sport for optimists, but rather a constant reminder that everything good can and will eventually turn to ash in your mouth.

I tell you, we are here on Earth to fart around, and don't let anybody tell you any different.

When you’re uncertain which knot is securing your body to the face of a mountain, it’s best not to start undoing any of them willy-nilly.

In time, we all end up in a folder somewhere, if we’re lucky.

Nobody does a product design sprint on how their app should behave in the event that it unexpectedly no longer exists.

Baseball has become one of those things you need to only check on twice a year, like an HVAC, or an aunt.

There is no more profound human bias than the expectation that tomorrow will be like today. It is a powerful heuristic tool because it is almost always correct.

Why do we do the complicated work and in-depth analysis when the easier thing—just some basic reporting—is also the more valuable thing?

Baseball is the most statistically obsessed of all human pursuits.

For a few hours Tuesday night, I felt a strange new emotion — a foreboding feeling that A.I. had crossed a threshold, and that the world would never be the same.

The kind of things that you learn in this experience are more like what you learn by running a marathon or moving to a new city: you can talk about them, but it doesn’t really impart the knowledge.

We set up the clichés and reversed the audience’s expectation of the outcome. That’s all it is. … That worked 30 years ago, it’ll work today and it’ll work 30 years from now.

The moment you find out exactly where the robot falls short of the human, it becomes entirely uninteresting.

Just because rules are dumb and you are smart, that doesn't always mean that you get to take advantage of them.

The past is a map, and it got us here.

If you had a magically weighted coin that came up heads 60% of the time, it would take quite a while for your friends to realize your relatively unambitious chicanery.

When a dream fails, nothing changes, except that the world becomes gray, without the potential for color shift.

Poor design meets one need while creating a dozen others.

When you hire someone to run your hot-dog stand and he starts telling the customers that hot dogs are bad for them, that relationship won’t endure. Even if he’s right about the hot dogs.

Isn’t that what baseball is about? At some romantic, idealized and admittedly naïve level, it’s about a sport that binds communities.

There is a single steadfast rule for being alive right now, and it is: Do not bet against the dumbest possible outcome.

Trauma often manifests when adrenaline fades & people exhale.

I often trick myself into thinking that the road to less stuff might be paved with more stuff.

Souls are as scarce as microchips these days. The supply chain seems to be snarled.

Rare events are common at scale.

Before you grasp, you have to reach.

If a gazelle stops for a snack 60 feet, six inches away from a lion, you can’t give the lion the take sign.

Gut instinct doesn't scale.

I’ve spent enough time covering the internet to be reflexively anxious about wholly dismissing things just because they’re stupid.

I've never seen any life transformation that didn't begin with the person in question finally getting sick of their own bullshit.

Optimism shouldn’t be seen as opposed to pessimism, but in conversation with it.

A near-miss, interpreted correctly, is a great teacher.

The universe is divided into two types of people: “I had to go through it, so you should too” and “I had to go through it, so I will work and change it to make sure you don’t.” You choose.

Ignoring near misses is how people and societies get in real trouble the next time.

Do your best to find folks doing work you aspire to, and ‘smoosh your nose against their studio window’.

Rules are a good start, then break them

Sports is and always will be a metaphor for society.

We’re driving faster and faster into the future, trying to steer by using only the rear-view mirror.

Whether our graves are the cold and shadowy depths of the ocean or a potter’s field stacked with plague victims, the grave awaits us all, and always has. Your efforts matter as much as they always did, which is to say not one little tiny bit, except that they are the most precious of things — they are your heart.

Let go or be dragged.

Fluidity of memory and a capacity to forget is perhaps the most haunting trait of our species.

If you paint stripes on a horse, it doesn’t become a zebra.

Takeoffs are optional but landings are mandatory

Well begun is half done

When someone tells you something is wrong, they’re almost always right. When someone tells you how to fix it, they’re almost always wrong.

Charli: “The main thing that bothers me about Morse Code…” (laughter ensues for 10 minutes). There is more than 1 thing?

If whatever happened before the first episode were so interesting, the story would’ve started there instead.

Focus groups would have thrown chairs at the two-way glass if asked about removing headphone jacks.

Who’s paying your bills kind of pushes you in a certain direction.

I sort of swore off deadlines because they seemed so hazardous to health. But in many ways, they’re helpful to mental health because you can be done with something.

The best time to start a blog is 20 years ago. The second-best time is today.

Scientists who study gravity still fall down

After every finish line, there is a starting line.

Design is a lot like physical fitness: everyone wants the outcome, no one wants to do the work.

It's one thing to buy a ticket, plop down in a box seat and take out your frustrations on some bum who hacks weakly at a curveball, but it's a wholly different thing to repeatedly kick a man when he's down.

I am afraid of dying, sure, but so far, it hasn’t been an issue.

Lying is not my favorite, but when it’s called for the only thing to do is jump in with both feet.

They didn’t have a guinea pig mirror at the pet shop. I suggested maybe they have one for dogs or cats that would work, and Madi says “dogs don’t need mirrors — they already know they’re all that”

At dinner, Madi keeps finding little bones in her salmon, and is getting frustrated/concerned. Charli chimes in: “You know what they say… ‘Fish got bones!’”

People don’t want to buy a quarter-inch drill, they want a quarter-inch hole.

It looks and feels wrong in a great way, in a way that a more technically accomplished director could never hope to achieve

Case went to John, the bartender, and said, “I don’t understand. There are only two ingredients in a martini. What’s special about yours?” John said, “Oh. You have to make it with love.”

I wouldn’t have taken a million dollars not to have known him. But I’d give a million not to know another one like him.

Is there a way to celebrate a place without the possibility of destroying it? Or is this just what we are now -- a horde with a checklist and a camera phone, intent on self-producing the destruction of anything left that feels real, one Instagram story at a time?

Talking at the dinner table about chow mein noodles which were labeled as “improved taste”. Ashley: they don’t really have a taste, they’re just crunchy. Charli: Yes, they do have taste. Oh my god, do they have taste.

Your words carry a lot of weight. But your testimony speaks so much louder when you struggle.

But timing always matters. And you can’t do anything about it. It’s almost like the trick is hanging around long enough that your time is right.

I guess there came a time, and I missed it, when revealing everything started to be considered art. I’d always learned that concealing everything was art.

Scene: Sunday night, Fallon family car. Been out all day, everyone is hungry, still need to make a trip to the grocery store. Madi: “What’s a good dinner cereal?”

“I told him I was in a storage room, and it was loud because there was a band downstairs,” he says. “He said, ‘They’re playing a Pearl Jam song.’ I told him, ‘That IS Pearl Jam.’ ”

The camera crew listened patiently to his rambling story, silently recognizing the inconsequential details found in stories told by liars.

In fact, as I wrote this article I realized just how far the iMac’s design legacy has gone. My family owns a bright blue first-generation Nissan Leaf. I realize now that for the last year I’ve been driving around an iMac G3.

If I have a pie, and I fill it with dirt and put a slice of apple in it, it does not make it an apple pie

Nowadays, companies hang flat screen TVs hanging on the walls, all them running 24/7 to display a variety of charts. Most everyone ignores them. The spirit is right, to be transparent all the time, but the understanding of human nature is not. We ignore things that are shown to us all the time.

We have built a world which operates at scale, where human oversight is simply impossible, and no manner of inhuman oversight will counter most of the examples I’ve used in this essay.

Our culture might be a corpse, and everything you see in it and confuse for life might just be the nails and hair of the corpse still expanding after death.

Am I the man who falls out of a skyscraper, and as he passes the second storey, says, ‘So far, so good?’

There wasn’t really time to kick your feet back on the desk and say, ‘This is going to be really fucking awesome one day.’ It was like, ‘Holy fuck, we’re fucked.’

Now, I’m no fan of death. I don't like the time commitment, or the permanence. A number of people I love are dead and it has strained our relationship.

Tech culture prefers to solve harder, more abstract problems that haven't been sullied by contact with reality. So they worry about how to give Mars an earth-like climate, rather than how to give Earth an earth-like climate

The problem with connecting everyone on the planet is that a lot of people are assholes.

I said, “Harry, pretty soon I’m not going to have a job. I’m retiring. But everything will be the same.” And he said, “Will I still get to watch the Cartoon Network?” That was his concern about my retirement.

Grandma Melinda: “Whoa Charli, you’re really into those oranges.” Charli: “Somebody’s not gettin’ scurvy!”

A survey commissioned by National Geographic found that forty per cent of Americans believed that stocking up on supplies or building a bomb shelter was a wiser investment than a 401(k).

Of course his shirt’s top couple buttons were undone and his tie was askew and his whole just general appearance made it look like he’d been rolled down a hill, because Stan Van Gundy always looks like he’s just been rolled down a hill

Diversity is insurance of the mind.

For the bullshitter, it doesn’t really matter if he is right or wrong. What matters is that you’re paying attention.

On a scale of 1 to 10, the attention to detail on an average job is about an 8. For Apple it was 100, just off-the-charts, unprecedented attention to detail. Should the sleeves be rolled up twice or three times? Should the jeans come in at the bottom just a half-an-inch? Are those shoelaces off-putting?

Steve's one of those guys that can argue both sides of the same argument in the same paragraph and convince you twice.

Me: “Is it Ur-anus or Ura-nus?” Charli: “Either, but Ur-anus is more embarrassing.”

But this is prizefighting, where every concussive blow a boxer lands on his opponent can be seen as a brief lesson in moral relativity.

An ark is useless until it has a place to make landfall.

The same brutal, merciless ingenuity that we bring to ruining the world is the exact same ingenuity applied by the scientists working at the Frozen Zoo and elsewhere, poised at the horizon of existence, willfully pulling our animal brethren back from the edge

So the very things that appeal to people about him are the opposite of most sports TV does. It's like we can't get enough of this, and we can't stop doing the exact opposite.

But just as modern street lighting has slowly blotted the stars from the visible skies, so too have cars and planes and factories and flickering digital screens combined to rob us of a silence that was previously regarded as integral to the health of the human imagination.

Yes, online and automated life is more efficient, it makes more economic sense, it ends monotony and “wasted” time in the achievement of practical goals. But it denies us the deep satisfaction and pride of workmanship that comes with accomplishing daily tasks well, a denial perhaps felt most acutely by those for whom such tasks are also a livelihood — and an identity.

A/B testing is a lifetime subscription to Humble Pie Magazine.

You can get better, no matter how good you are, if you do the work — tirelessly, relentlessly and with a profound and abiding belief that what you are doing matters.

Is it possible that parkour, with its emphasis on agility and creativity instead of bulk and brute force, is really the tightest link we have in sports to our evolutionary past?

Charli: “I don’t like Peanut M&Ms. I like peanuts, and M&Ms.”

The more a designer understands how the business works, the more valuable they will be to employers.

If you want to put your trust in people who want something from you, go ahead. But don’t act shocked when you get bullshit in return.

We should not listen to people who promise to make Mars safe for human habitation, until we have seen them make Oakland safe for human habitation.

The dust-gathering 3D printers, soon to be joined by dust-gathering VR headsets, are symbolic.

The way technology works is that by default, it stands still, and it moves forward only when something pushes it forward.

From way out here, it hits you that we’re living in a phase—a sad little window that an intelligent species inevitably passes through, when they’re advanced enough to understand their own mortality, but still too primitive to save themselves from it

Do you think we’re headed toward a future where we’re only going to be talking about weird, very hard to forecast events, precisely because we get good at avoiding a lot of problems and mistakes?

I think a lot of people have one or two really good insights, and if you’re very lucky that can take you a long way.

Trying to decide what we want for dinner and Charli says: “I feel like Italian – home of the carb”

A society based on the quest for security is nothing but a breath-retention contest in which everyone is as taut as a drum and as purple as a beet.

To be emotional is to attach yourself to something you value supremely but don’t fully control. To be passionate is to put yourself in danger

Setting up the Roomba, trying to decide on a name for it. Charli: “Is it a boy or a girl?” Madi: “I dunno, did you look?”

The light at the end of the tunnel is just the world on fire.

You make people happier not by giving them more options but by stripping them away.

When everything works, the reader flashes green and emits a pleasing tone; if something goes wrong, it glows blue—never red. Red lights are forbidden at Disney, as they imply something bad happened. Nothing bad can happen at Disney World.

Overheard in Venice: “It’s the world, bro – people lie.”

I like tasks that are on the cusp of being achievable.

Me: “Free Birds got an 18% on rotten tomatoes”. Madi: “I knew it was gonna be bad… too many fart jokes in the trailer”.

Sometimes it’s no good to be too humble. Sometimes it’s no good to be too egocentric. So what has happened is, I took him down, he pulled me up, and we met in the middle. That is Siegfried & Roy.

Charli: “Ooooh, a “tripod”? What is that, 3 iPods?”

Charli’s favorite saying lately: “I’m not arguing, I’m just making points”

Part of a conversation Madi and Charli actually had: “Don’t ever ask a woman how old she is. You could ask a female dog, though”

Charli-ism (replying to the statement “ah, that’s nothin”): “It’s something… but it’s not nothing”

Charli-ism: “There’s only two ways to find out”

If the seams have been covered, you can’t admire how things connect.

Charli: “5 is my unlucky number. It just doesn’t look smart.”

Charli: “I love dominoes, they’re so clappy”

Me: “I bet by the time you’re old enough to vote you’ll be able to vote on the internet.” Madi: “Yeah, or just hand my vote to a robot”

Charli: “Dad, did you know that baseball is interesting to me for 5 minutes?”

I’d say every designer should design a clock at some point.

Charli: “Dad, have you played Monopoly before?” Me: “Yes.” Charli: “Then how come you have no money?”

RT @PearlJam: “The only person that I have met, that I have ever been in awe of, is Eddie Vedder.” - Pete Sampras

Talking about Guy Fieri w/ Madi – “Wait, that's his real name?” I say yes & she says “Really? Like, when he was born his mom named him Guy?”

Madi, as we drive by a retirement home: “it's kind of like an orphanage for old people”

Happiness is the most important metric in personal technology. If it improves lives, it is important.

Madi: why can't I see the lint on your shirt now? Me: a black light made it show up before Madi: what? that would just be a light turned off

Madi: “Why don't restaurants have clocks in them? That's my biggest issue.”

Madi: “Dogs make you happy. Cats make you... Eh.”

I think that you can wait forever for the muse to sit on your shoulder, but most of the time you know what has to be done and inspiration is not going to help you.

Stop. Pull everything together into a single stack, take a breath, and enjoy the work. We’re not tarring roofs in 100° heat. We get to build for the web, and life is wonderful.

The DirecTV screensaver just bounced off the corner of the screen PERFECTLY. No better way to punctuate a great vacation.

Me: “I wonder what cell phones will be like when you're a teenager.” Madi: “I bet they'll be awesome, like 'Phineas & Ferb' awesome.”

We make in the hope that what we produce can carry us somewhere better, to a place more satisfactory. If we can do this for ourselves, we are lucky. When we are able to do so for others, we are tending towards glory.

Charli: “Dad, did you know that work is fun?”

My 5 year old daughter informed me the male seahorse carries the eggs, and I had to pretend I didn't already learn that from @JimGaffigan

Madi: “Dad, did Mom make dinner or did you make dinner?” Me: “Mom.” Madi: “Good.”

In every kind of creative endeavor – and great technology is indeed a form of creative expression – there’s a difference between real art and mere technical competence. It’s impossible to quantify but which everybody can intuit it almost instantly.

Charli: “Here's the thing. If someone is mean to you, be nice to them. That's what I tell people at school.”

Madi, looking at a caramel coffee poster: “Look at that caramel, they're like cubes of happiness.”

Eating Cocoa Puffs, designing a web page, and listening to Willie Nelson. Am I 10, 30, or 60 years old?

Ashley: “Wait, is Spiderman a spider or does he fight spiders?”

Charli noticed me on the iPad and said, “Hey Dad, it's your big phone”.

Ashley (trying to get Charli to do a paint spin art thing): “Come on, try it — it's fun.” Charli: “I'll tell you what's fun — movies.”

Sometimes a design isn’t working because you think you can’t change the one element that needs to be changed.

Madi, watching Brian Boitano: “Why are they cheering? Do they think this is his first time ice skating?”

According to Madi, the opposite of Rickey Henderson is Ducky Benderson.